About NFTI

• Founded 1993

• Client Driven

• Consistently Excellent Financial Performance

• Virtually no turnover — clients or staff

Systems and Services

• Voice processing application prototyping, design,
development and integration

• Natural Language Speech Recognition application design
and development

• Sales, maintenance and enhancement of voice processing
systems to link phones and fax machines with clients'
information and back-office systems

• Call Center solutions development including the integration
of Voice Processing, Internet, Computer-Telephone
Integration (CTI), ACD, and management systems.
We provide migration planning, test plans, scripting, and
user interface review, operational training, and
documentation

• System Integration in a variety of mainframe and distributed
processing environments

• Consulting on the development of interactive systems,
including internal and external sales strategies

• Technical and operational consulting to assist clients in
launching their services

• Consulting and provisioning of Business Resumption for
Voice Processing Applications

• Strategic planning and implementation of migration
interactive services to new media including Advanced
Speech Recognition Technologies and Internet Services